IntroPlayer

Support

Tell us what happened, what Android device you used, and what you expected. The form stores the request privately for the IntroPlayer support team.

Before a show: run the in-app pre-show checks, confirm the intended audio route, disable or dismiss active alarms and timers, and test every cue through the actual sound system.

Do not include passwords, payment details, or private audio files. Your request is stored on our server so the support team can respond.

Useful details

  • Device model and Android version
  • IntroPlayer version shown in Android app info
  • Audio route: tablet speaker, wired headphones, mixer, Bluetooth, or other
  • Exact steps and whether the behavior repeats

Do not upload copyrighted cue audio, passwords, payment information, or other sensitive material through this form.